IF THIS IS YOUR FIRST TIME BOOKING WITH US, PLEASE READ ALL OF THE FOLLOWING INFORMATION ON TUNE-UP SCHEDULING BEFORE BOOKING YOUR APPOINTMENT!!
As an Authorized Dealer for Baby Lock & Bernina Sewing Machines and Miele Vacuums, we offer both sales & service. We also do tune-ups and servicing on ALL MAKES & MODELS of sewing machines and vacuums. And please know, your machine is always serviced in-store and never leaves our premises.
Welcome to our new online scheduling website! From this page, you are able to schedule a tune-up appointment for your sewing machine, serger or embroidery machine. We work to have your machine tune-up completed within 1 to 3 days from your appointment date. If parts are needed however, and we do not have them in stock, it could take longer. In that case, we will email you details.
NON-TUNE-UP REPAIRS: Sewing machine repairs, other than tune-ups, MUST be booked by calling the store. If your machine is not working correctly, or you are having issues when sewing (ie thread bunching, skipped stitches, thread breaking, etc.), we can, in many cases, do a "counter repair" and get you back to sewing, sometimes even that day. There may, however, be times your machine will need to be left with us, as it may require parts or more servicing than can be done at the counter. If that is the case, we will do our best to limit the time we have your machine.
TO BOOK YOUR TUNE-UP APPOINTMENT
Please contact the store if you have any questions or need assistance when booking your online tune-up appointment.
We are typically booking out about 8 weeks, so you may need to click through a few months before finding an available appointment.